Travel insurance - Section contents

High risk travel

If you intend to travel to DFAT level 3 or 4 countries, please refer to the student travel and transport policy and health and safety for details on the approval process and relevant forms to complete.

Emergency contact

Chubb Assistance for insured students in case of emergency

P: +61 2 8907 5995

Travel insurance for business/study

Travel insurance cover is provided for enrolled University of Melbourne students while undertaking authorised University travel.

If you’re studying overseas through an Exchange program, a Short-term program or Study Away for graduate researchers, you will automatically be registered for travel insurance.

All other students must register for travel insurance.

Please allow at least four weeks to obtain approval, and see the policy documents for complete details.

Incidental private travel for students

Incidental private travel is covered where it satisfies the following elements:

  • It does not exceed the equivalent number of business travel days and is up to a maximum number of 14 days and;
  • Has been approved by the University as per standard protocol if visiting a level 3 or 4 country or region.

Note: Weekends, local public holidays, semester breaks and graduate researchers’ recreation leave during approved University travel are covered in addition to above personal travel.

Domestic travel

The University travel Insurance can cover a journey in excess of 100 kilometres excluding commuting to and from work, however:

  • The scope of cover within Australia is limited, as the insurer (Chubb) cannot pay medical expenses in Australia due to Medicare.
  • Staff are covered for injury and illness when performing work-related activities anywhere in Australia.
  • As a driver or passenger in a registered motor vehicle on Victorian public roads Staff and Students will be covered by the TAC (Transport Accident Commission).
  • There is no cover for the loss of, or damage to a private (non-University) vehicle. Staff and Students must ensure that their vehicles are adequately insured.

See the travel insurance policy wording (PDF 758.8 KB) for details on each section of the policy including definitions (page 11).

See the travel insurance policy schedule (PDF 84.1 KB) for details on limits of cover as per the sections of the Policy Wording including excesses. Note that the policy schedule supersedes policy wording e.g. though the policy wording does not exclude cover for mobile phones, mobile phones are excluded in the policy schedule.

  • Travel undertaken solely during any period of leave of absence or if the student is not enrolled. See the general exclusions and exclusions specific to each section of the travel insurance policy wording for more details.
  • Examples of selected excluded activities are provided below:
    • Downhill skiing and performing jumps;
    • skiing off the designated trails;
    • aerial activities such as skydiving, air ballooning, aerobatics;
    • any professional sport.
  • Sanction Clause page 54 of Travel Insurance Policy Wording: This insurance does not apply to a specially designated person, entity, group or company on the Specially Designated List or to the extent that trade or economic sanctions or other laws or regulations prohibit us from providing insurance, including but not limited to, the payment of claims. For details refer to DFAT.
  • It is not the intention of this policy to provide cover for personal travel that includes leisure activities but rather, low risk travel e.g. sightseeing. You may purchase your own travel insurance to cover your personal travel component to ensure your needs are met.
  1. Check the travel insurance policy schedule to ensure your costs are within the limits and above the excess applicable.
  2. Once confirmed, complete the travel insurance claim form (PDF 1.0 MB).
  3. Submit your claim form as soon as possible (even if partially complete) so the claims assessor can review against the policy wording and schedule. You may include any queries in your email to the claims assessor.

Claim proceeds

Where university property is involved, claim proceeds can be directed to the University's bank account:

BSB: 083 - 170
Account: 515618328
Swift code: NATAAU 3303M
Account Name: The University of Melbourne - Operating Account
Bank: National Australia Bank
Branch: 129-135 Elgin Street, Carlton. Victoria. 3053. Australia

Remittance and Themis code confirmation

Please ensure remittance is sent to finance-bankrec@unimelb.edu.au

While travelling we recommend you carry:

  • Documentation which shows the travel insurance policy number:
    Students 02.PP.015907
  • Emergency contact details:
    Chubb Assistance
    P: +61 2 8907 5995