Travel insurance

Domestic travel

The University travel Insurance can cover a journey in excess of 100 kilometres excluding commuting to and from work, however:

• The scope of cover within Australia is limited, as the insurer (Chubb) cannot pay medical expenses in Australia due to Medicare.
• Staff are covered for injury and illness when performing work-related activities anywhere in Australia.
• As a driver or passenger in a registered motor vehicle on Victorian public roads Staff and Students will be covered by the TAC (Transport Accident Commission).
• There is no cover for the loss of, or damage to a private (non-University) vehicle. Staff and Students must ensure that their vehicles are adequately insured.

See the travel insurance policy wording (PDF 2.1 MB) for details on each section of the policy including definitions (page 11).

The travel insurance policy schedule provides details on limits of cover as per the sections of the Policy Wording including excesses. Note that the policy schedule supersedes policy wording e.g. though the policy wording does not exclude cover for mobile phones, mobile phones are excluded in the policy schedule.

COVID-19

COVID-19 Medical and Additional costs are covered should a student contract COVID. This includes associated isolation costs, changes to travel itinerary, emergency repatriation, loss of deposits and cancellations.

Where the University’s travel policy will not respond is in a situation where governments may shut borders / change local directives due to new COVID directives.

Other exclusions

• Travel undertaken solely during any period of leave of absence or if the student is not enrolled. See the general exclusions and exclusions specific to each section of the travel insurance policy wording for more details.
• Examples of selected excluded activities are provided below:
  • Downhill skiing and performing jumps;
  • skiing off the designated trails;
  • aerial activities such as skydiving, air ballooning, aerobatics;
  • any professional sport.
• Sanction Clause page 54 of Travel Insurance Policy Wording: This insurance does not apply to a specially designated person, entity, group or company on the Specially Designated List or to the extent that trade or economic sanctions or other laws or regulations prohibit us from providing insurance, including but not limited to, the payment of claims. For details refer to DFAT.
• It is not the intention of this policy to provide cover for personal travel that includes leisure activities but rather, low risk travel e.g. sightseeing. You may purchase your own travel insurance to cover your personal travel component to ensure your needs are met.

1. Check the travel insurance policy schedule to ensure your costs are within the limits and above the excess applicable.
2. Once confirmed, complete the travel insurance claim form (PDF 1.3 MB).
3. Submit your claim form as soon as possible (even if partially complete) so the claims assessor can review against the policy wording and schedule. You may include any queries in your email to the claims assessor.

Claim proceeds

Where university property is involved, claim proceeds can be directed to the University's bank account:

BSB: 083 - 170
Account: 515618328
Swift code: NATAAU 3303M
Account Name: The University of Melbourne - Operating Account
Bank: National Australia Bank
Branch: 129-135 Elgin Street, Carlton. Victoria. 3053. Australia

Remittance and Themis code confirmation

Please ensure remittance is sent to finance-bankrec@unimelb.edu.au