Choose a student services appointment - Section contents

The University offers a range of student service appointments to help you achieve your best.

Booked appointments for course planning advice are currently unavailable until Week 3 of Semester 2 (from Monday 6 August). You can still get course planning assistance during this time by dropping into Stop 1.

Student Connect appointments are also unavailable until Week 3 of Semester 2.

What do you need help with?

What do you need help with?Which Stop 1 services can help you?Booking informationOther resources

Subject enrolment

Course planning

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Course Planning’ from the Select booking type drop-down.
  3. Selecting your current study department from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Refer to our Enrolling in subjects page for guides and troubleshooting resources.

Class registration or Timetabling

Chat or call

You do not need to book an appointment.

Start an online chat or call us at 13 MELB (13 6342) for some advice.

Check out our Class registration page for a step-by-step guide to timetabling, and other troubleshooting resources.

Fees and scholarships

Chat or call

Personal Non-Academic support

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Personal Non-Academic Support’ from the Select booking type drop-down.
  3. Select the relevant category from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Check out our Fees page for more information about when and how to pay fees, and where to check your fees.

If you are looking to apply for a scholarship, check our Scholarships page for more information about how to apply.

Student Cards

Drop in, chat or call

You do not need to book an appointment.

If you are a new student, you must first order your student card online before coming into Stop 1 (if required).

If you need to replace your student card, follow these steps on our Replacement cards page before dropping in to Stop 1 in person.

Start an online chat or call us at 13 MELB (13 6342) if you need more advice.

Check out our Student Card FAQ for more troubleshooting resources.

Visa

International Student Support

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Personal Non-Academic Support' from the Select booking type drop-down.
  3. Selecting ‘International Student Support’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

There is a collection of resources available on the Student visas and health cover website.

What do you need help with?Which services can help you?Booking informationMore information

Changing degrees, majors or streams

Course planning

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Course Planning’ from the Select booking type drop-down.
  3. Selecting your current study department from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Take a look at our Subject/Course Change Deadlines FAQ to see key dates.

You can submit an Enrolment Variation form. Refer to our changing your enrolment page for more information.

Subject selection

Course planning

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Course Planning’ from the Select booking type drop-down.
  3. Selecting your current study department from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Consult the Handbook to understand the subject requirements of your course, and what breadths are available to you.

Concurrent diplomas Course planning

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Course Planning’ from the Select booking type drop-down.
  3. Selecting your current study department from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.
Learn more about concurrent diplomas, eligibility and how to apply on our Concurrent Diplomas page.

Overseas study

Workshops

Course planning

Book into an Overseas study workshop as listed on Stop 1 by:

  1. Log into our Book a Stop 1 adviser booking system.
  2. Selecting ‘New booking’.
  3. Selecting ‘Workshops’ from the Select booking type drop-down.
  4. Selecting ‘Study overseas’ from the next Select booking type drop-down.
  5. Selecting the relevant session you want to attend from the next Select booking type drop-down.
  6. Filling in the rest of the booking form.

For more personal advice about how to fit overseas study into your course plan, book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Course Planning’ from the Select booking type drop-down.
  3. Selecting your current study department from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Check out what Workshops and sessions at Stop 1 are available.

See our Overseas study page for more information about what programs are available and how to apply.

Graduate pathways

Student Connect

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Academic Support’ from the Select booking type drop-down.
  3. Selecting ‘Student Connect’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form .

For advice on decision making and goal setting contact Student Connect.

Visit our Future study page for more information about your graduate pathway options.

Course planning

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Course Planning’ from the Select booking type drop-down.
  3. Selecting your current study department from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.
Gain advice on how to plan your course for graduate study.

General advice such as goal setting, finding experiences and overcoming challenges.

Student Connect

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Academic Support’ from the Select booking type drop-down.
  3. Selecting ‘Student Connect’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Learn more about what a Student Connect appointment can offer you.

What do you need help with?Which services can help you?Booking informationMore information

Career pathways

Careers and employability skills

You do not need to book an appointment.

Drop in to one of our Careers enquiries sessions, as listed under the ‘Careers and employability skills’ section of What's on at Stop 1.

Check out our Careers and employability page for more online resources.

Job searching

Student Connect

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Academic Support’ from the Select booking type drop-down.
  3. Selecting ‘Student Connect’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Learn more about what a Student Connect appointment can offer you.

Check out our Careers and employability page for more online resources.

Job applications

Careers online

Book into a Careers and Employability workshop as listed by Stop 1 by logging into the Careers Online website and following the prompts under ‘Events’.

Check out our Careers and employability page for more online resources.

What do you need help with?Which services can help you?Booking informationMore information

Writing

Academic Writing drop-ins

Refer to the peer-to-peer drop ins page for session information.

Check out our Skills and experience page for more study skills advice.

Time management

Academic Skills workshops

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Workshops’ from the Select booking type drop-down.
  3. Selecting ‘Academic Support’ from the next Select booking type drop-down.
  4. Selecting ‘Student Success: Time Management Essentials’ from the next Select booking type drop-down.
  5. Filling in the rest of the booking form.

Check out our Skills and experience page for more study skills advice.

English language development

English for Academic Purposes workshops

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Workshops’ from the Select booking type drop-down.
  3. Selecting ‘EAP Workshops’ from the next Select booking type drop-down.
  4. Selecting the relevant EAP workshop from the next Select booking type drop-down.
  5. Filling in the rest of the booking form.

Check out our Skills and experience page for more study skills advice.

Revision

Academic Skills workshops

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Skills Development & Experience’ from the Select booking type drop-down.
  3. Selecting ‘Skills Workshops’ from the next Select booking type drop-down.
  4. Selecting ‘Exam strategies’ from the next Select booking type drop-down.
  5. Filling in the rest of the booking form.

Check out our Skills and experience page for more study skills advice.

Referencing

Academic Skills workshops

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Skills Development & Experience’ from the Select booking type drop-down.
  3. Selecting ‘Skills Workshops’ from the next Select booking type drop-down.
  4. Selecting the relevant writing workshop from the next Select booking type drop-down.
  5. Filling in the rest of the booking form.

Check out our Skills and experience page for more study skills advice.

Other study advice

Academic Skills individual tutoring

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Academic Support’ from the Select booking type drop-down.
  3. Selecting ‘Academic Skills – Individual Tutoring’ from the next Select booking type drop-down.
  4. Selecting the relevant library for your area of study from the next Select booking type drop-down.
  5. Filling in the rest of the booking form.

Check out our Skills and experience page for more study skills advice.

What do you need help with?Which services can help you?Booking informationMore information

Settling into the University

Student Connect

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Academic Support’ from the Select booking type drop-down.
  3. Selecting ‘Student Connect’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Learn more about what a Student Connect appointment can offer you.

Visit our Health and wellbeing page for more information about the services you can access as a student.

Physical health

Health Service

Book an appointment through the Health Service website.

Visit our Health and wellbeing page for more information about the services you can access as a student.

Mental health

Counselling and psychological services

Book an appointment through the Counselling and Psychological Services website.

Drop in to one of our Wellbeing workshops, as listed under the ‘Wellbeing’ section of

2289264
 

Sexual harassment, discrimination or bullying

Personal Non-Academic Support

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Personal Non-Academic Support’ from the Select booking type drop-down.
  3. Selecting ‘Discrimination, Sexual Harassment, Bullying’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Visit our Health and wellbeing page for more information about the services you can access as a student.

Review our Student Conduct Policy.

Visit the Safer Community Program website for more information on support services, tips and contacts.

Disability and equity support

Personal Non-Academic Support

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Personal Non-Academic Support' from the Select booking type drop-down.
  3. Selecting ‘Equity and Disability support’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Visit the Student Equity and Disability Support website for more information.

Finding accommodation

Financial and Housing Support

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Financial and Housing Support’ from the Select booking type drop-down.
  3. Selecting ‘Housing Advice’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Visit the Student Housing website for more information.

Tenancy advice

Financial and Housing Support

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Financial and Housing Support’ from the Select booking type drop-down.
  3. Selecting ‘Tenancy Advice’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Visit the Student Housing website for more information.

Centrelink advice

Financial and Housing Support

Book a Stop 1 adviser by:

  1. Selecting ‘New booking’.
  2. Selecting ‘Financial and Housing Support' from the Select booking type drop-down.
  3. Selecting ‘Centrelink Advice’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Visit the Financial Aid website for more information.

Student loan advice

Financial and Housing Support

Book a Stop 1 adviser

  1. Selecting ‘New booking’.
  2. Selecting ‘Financial and Housing Support’ from the Select booking type drop-down.
  3. Selecting ‘Financial Aid’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Visit the Financial Aid website for more information.

Budgeting advice or financial concerns

Financial and Housing Support

Book a Stop 1 adviser

  1. Selecting ‘New booking’.
  2. Selecting ‘Financial and Housing Support’ from the Select booking type drop-down.
  3. Selecting ‘Financial Aid’ from the next Select booking type drop-down.
  4. Filling in the rest of the booking form.

Visit the Financial Aid website for more information.