Course advice and enrolment assistance at Stop 1 - Section contents

All University of Melbourne coursework students can access dedicated assistance from course advisers, online or in-person.

Getting the most out of your course and university experience starts with choosing the right subjects. Our guide on planning your subjects and course gives an overview on the things you need to consider when choosing subjects.

Sometimes you might need a little extra help in deciding what to study. Our course advisers can help you with:

  • planning a course, major or specialisation
  • understanding course rules and structure
  • subject selection
  • concurrent diploma planning
  • course planning around Study Abroad/Exchange
  • checking you are on track to graduate
  • advice on changing course direction
  • using the Study Plan.

Manage your enrolment online

Using our online services to request changes to your enrolment can help you to beat the queues during our busy start of semester periods.

Many enrolment changes can be made quickly and easily by submitting an Enrolment Variation (EV) form. You can submit an EV form to:

  • have a subject prerequisite waived
  • move subjects around on your Study Plan
  • change your major, minor or stream
  • request to overload or over-enrol.

Find out more about managing your enrolment online

You can also submit an online request to take a take a Leave of Absence or reduce your study load.


Get advice or assistance in-person

If you need further course planning or enrolment assistance, you can book a 15 minute appointment with one of our course advisers.

The start of semester (January to March and July to August) is our busiest time of year, so to avoid a long wait-time or having to return a different day, please take a moment to review the booking options below.

If your enquiry isn't urgent, we recommend making an appointment later in the semester. Our course planning and enrolment services are available throughout the year. During our non-peak times, you can book a 20 minute appointment for detailed advice and assistance.

Please note:

  • If you'd prefer not to make an appointment, or if you can’t find an available time that works for you, please submit an online enquiry via ask.unimelb.
  • If you can’t attend your appointment, please cancel it so that other students can book the time.

You can book a 15 minute in-person appointment for course planning and enrolment assistance.

Appointments take place during Stop 1 opening hours at the Parkville Campus, and at the Southbank Campus each Tuesday between 9am-12pm.

Please arrive for your appointment at least 5 minutes ahead of time. If you arrive more than 10 minutes late, you will be assisted in making another booking, but it may not be on the same day.

Make an appointment

If you are overseas, interstate or unable to attend Stop 1 in person, you have the option to book a 15 minute online appointment.

To access an online appointment, you'll need access to your student email, WiFi and audio. Our advisers will send you an email up to 5 minutes before the scheduled appointment time with a link to connect online (via Zoom).

Make an appointment

If you are unable to come to Stop 1 in person, you can book a 15 minute phone appointment.

To make the most of the time, we strongly recommend you are in a quiet area, with access to a computer so that we can talk through your Study Plan and other resources. Our adviser will contact you from a ‘private number’, so please be ready to answer.

Please note that this option is not available for overseas numbers. If you need assistance while overseas please book an online appointment instead.

Make an appointment

If you drop into Stop 1 without booking an appointment, we will do our best to find you the next available time. This may be later that same day, or possibly within a few days during our busy start of semester periods.


Making the most of your appointment

To make the most of your course advising experience, we recommend you prepare by having a list of questions ready for your course adviser, and exploring these resources: