Stop 1: Connecting students and services - Section contents

Stop 1 is here to provide you with a range of support services throughout your university degree.

Stop 1 (Parkville) open this Saturday 21 July
Need to see us in person but can't make it during the week? Stop 1 (Parkville) will be open from 10am–3pm on Saturday 21 July to better meet your needs. Get your questions answered about student admin, course planning or enrolment.

Extended hours: 16 July – 3 August
From Monday 1 July until Friday 3 August, Stop 1 is open for longer hours to support your needs during the start of semester. Check our current opening hours below.

We can help you with:

Contact us

Chat online

Chat one-on-one with one of our Stop 1 advisers.

Start a chat

Chat hours
Monday to Friday: 9am–7pm
(New chat requests close 6.30pm)

Submit an enquiry

Submit an enquiry or update an existing enquiry. We'll reply in 2 business days.

Submit an enquiry

Call us

Within Australia:
13 MELB (13 6352)

Outside Australia: +61 3 9035 5511

Phone hours
Monday to Friday: 9am–6pm

Book an appointment

One-on-one appointments are available for many of our services.

Book an adviser

Visit us

Stop 1 (Parkville)

All students

757 Swanston Street, Parkville
(Main entrance off Grattan Street)

Monday to Friday: 9am–6pm

Stop 1 (Southbank)

Faculty of Fine Arts and Music students only

234 St Kilda Road, Southbank
(Elisabeth Murdoch Building)

Monday to Friday: 9am–5pm

Workshops and sessions

Get the most out of your university experience by attending a workshop or session at Stop 1.

See what's on at Stop 1

The University of Melbourne also offers a range of other student services, including health, counselling and more. Explore all available services using our Service Finder.