Stop 1: Connecting students and services - Section contents
Stop 1 can connect you with the full range of student services to support your success while studying at the University.
Stop 1 update
- Stop 1 Parkville open this Saturday: Need to see us in person but can’t make it during the week? Stop 1 Parkville will be open from 10am until 4pm on Saturday 23 February.
Find out more about Stop 1 and student services below. - Stop 1 Southbank relocation: From Monday 25 February, the Southbank Hub will be the new home for Stop 1 (Southbank).
Find out more about the new Southbank Hub.
Popular topics
Administration and Enrolment
The University of Melbourne offers a range of student services, including health, counselling and more. Explore all available services using our Student Services Directory.
Contact us
Chat online
Chat one-on-one with one of our Stop 1 advisers.
Chat hours
Monday-Wednesday: 9am-7pm*
Thursday-Friday: 10am-7pm*
*Last chat requests at 6.30pm
Submit an enquiry
Submit an enquiry or update an existing enquiry. We'll reply in 2 business days.
Call us
Within Australia:
13 MELB (13 6352)
Outside Australia: +61 3 9035 5511
Phone hours
Monday: 9am-5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm
Book an appointment
One-on-one appointments are available for many of our student services.
Visit us
Stop 1 (Parkville)
757 Swanston Street, Parkville
(Main entrance off Grattan Street)
Hours
Monday: 9am–5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm
Stop 1 (Southbank)
234 St Kilda Road, Southbank
(Elisabeth Murdoch Building)
From 25 February Stop 1 will be located at the new Southbank Hub. Find out more.
Hours
Monday to Friday: 9am–5pm
Workshops and sessions
Get the most out of your university experience by attending a student services workshop or session.
