Stop 1: Connecting students and services - Section contents

Stop 1 can connect you with the full range of student services to support your success while studying at the University.

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The University of Melbourne offers a range of student services, including health, counselling and more. Explore all available services using our Student Services Directory.

Contact us

Chat online

Chat one-on-one with one of our Stop 1 advisers.

Start a chat

Chat hours
Monday-Wednesday: 9am-6pm
Thursday-Friday: 10am-6pm

Submit an enquiry

Submit an enquiry or update an existing enquiry.

Submit an enquiry

Call us

Within Australia:
13 MELB (13 6352)

Outside Australia: +61 3 9035 5511

Phone hours
Monday: 9am-5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm

Book an appointment

One-on-one appointments are available for many of our student services.

Book an appointment

Visit us

Stop 1 (Parkville)

757 Swanston Street, Parkville
(Main entrance off Grattan Street)

Monday: 9am-5pm
Tuesday and Wednesday: 9am–6pm
Thursday and Friday: 10am-5pm

Stop 1 (Southbank)

234 St Kilda Road, Southbank
(The Hub, Building 863)

View student services at The Hub

Monday to Friday: 9am–5pm

Workshops and sessions

Get the most out of your university experience by attending a student services workshop or session.

Browse workshops and sessions