Stop 1: Connecting students and services - Section contents
Stop 1 is here to provide you with a range of support services throughout your university degree.
Stop 1 holiday closure: If you need to visit Stop 1 before the end of the year, do so by 5pm Friday 21 December.
On Christmas Eve (24 December), Stop 1 Parkville will have limited staffing, while Stop 1 Southbank will be closed for the break.
All services will be closed over the Christmas break and will reopen on Wednesday 2 January.
We can help you with:
Administration and Enrolment
Contact us
Chat online
Chat one-on-one with one of our Stop 1 advisers.
Chat hours
Monday-Wednesday: 9am-7pm*
Thursday-Friday: 10am-7pm*
*Last chat requests at 6.30pm
Submit an enquiry
Submit an enquiry or update an existing enquiry. We'll reply in 2 business days.
Call us
Within Australia:
13 MELB (13 6352)
Outside Australia: +61 3 9035 5511
Phone hours
Monday: 9am-5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm
Visit us
Stop 1 (Parkville)
All students
757 Swanston Street, Parkville
(Main entrance off Grattan Street)
Hours
Monday: 9am–5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm
Stop 1 (Southbank)
Faculty of Fine Arts and Music students only
234 St Kilda Road, Southbank
(Elisabeth Murdoch Building)
Hours
Monday to Friday: 9am–5pm
Workshops and sessions
Get the most out of your university experience by attending a workshop or session at Stop 1.
The University of Melbourne also offers a range of other student services, including health, counselling and more. Explore all available services using our Service Finder.
