Advice and help
Find out how to contact Stop 1, register for a student services workshop, get a new student card and more.
Stop 1
Stop 1 can connect you with the full range of student services to support your success while studying at the University.
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Student services workshops and sessions
Get the most out of your university experience and attend one of our workshops. Find out about academic skill-building, careers and employability, and much more.
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Course advice and enrolment assistance
All coursework students can access dedicated appointments with specialist course advisers. Appointments are virtual, by phone or in-person.
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Melbourne Peer Mentor Program
The Melbourne Peer Mentor Program aims to make your transition to university life easier and more enjoyable by connecting you with a peer mentor and a group of first-year peers, providing you with a network for advice and support.
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Academic Advising at Melbourne
As part of your University of Melbourne student experience, in your first year of undergraduate study you will be matched with an academic adviser. Your academic adviser will become a helpful connection for you; someone who will provide you with support and expertise to help you navigate your time at the University.
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Student card
Whether you're studying on-campus, overseas or online, all enrolled students must order a student card. Your student card is used for identification, building access, exams and University transactions. It is issued at the commencement of your course and should be retained for the life of your course.
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Insurance
When you’re undertaking your approved University course requirements, you can access travel, personal accident, professional indemnity and public liability insurance cover.
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University glossary
Definitions to common terms that you may come across at the University of Melbourne.