Advice and help
Find out how to contact Stop 1, register for a student services workshop, get a new student card and more.
Stop 1
Stop 1 can connect you with the full range of student services to support your success while studying at the University.
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Course advice and enrolment assistance
All coursework students can access dedicated appointments with specialist course advisers. Appointments are virtual, by phone or in-person.
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Melbourne Peer Mentor Program
The Melbourne Peer Mentor Program is designed to support you as you enter the University of Melbourne community as a new undergraduate student. As part of the program, you will meet new friends, build personal connections, get insider insights, and learn how to connect with the rich array of opportunities, activities and services available through your first year and beyond.
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Academic Advising at Melbourne
Build connections through conversations about your experience, learning and goals.
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Student card
Whether you're studying on-campus, overseas or online, all enrolled students must order a student card. Your student card is used for identification, building access, exams and University transactions. It is issued at the commencement of your course and should be retained for the life of your course.
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Insurance
When you’re undertaking your approved University course requirements, you can access travel, personal accident, professional indemnity and public liability insurance cover.
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University glossary
Definitions to common terms that you may come across at the University of Melbourne.