Stop 1

Stop 1 can connect you with the full range of student services to support your success while studying at the University.

If you have a question about how coronavirus (COVID-19) and associated travel restrictions may affect your studies, advice and FAQs are available on the student support page.

Contact us

  • Call us

    Within Australia: 13 MELB (13 6352)

    Outside Australia: +61 3 9035 5511

    Phone hours
    Monday to Thursday: 9am – 6pm
    Friday: 9am – 5pm

  • Chat online

    Chat one-on-one with one of our Stop 1 advisers.

    Start a chat

    Chat hours
    Monday to Friday: 1pm – 6pm
    Last chat requests close at 5.30pm

  • Submit an enquiry

    Submit an enquiry or update an existing enquiry.

    Submit an enquiry

  • Book an appointment

    One-on-one appointments are available for many of our student services.

    Book an appointment

Break Free From Anxiety workshop

Workshops and sessions

Get the most out of your university experience by attending a student services workshop or session. Find out about studying overseas, academic skill-building, careers and employability, and much more.

Browse workshops and sessions

Visit us

Stop 1 Parkville

757 Swanston Street, Parkville
(Main entrance off Grattan Street)


Monday: 9am – 5pm
Tuesday and Wednesday: 9am – 6pm
Thursday and Friday: 10am – 5pm

Stop 1 Southbank

234 St Kilda Road, Southbank
(The Hub, Building 863)

View student services at The Hub


Monday to Friday: 9am–5pm