Frequently asked questions about how coronavirus (COVID-19) may affect student visas.
Department of Home Affairs (DHA) update on visa processing
- If you are waiting for your visa approval, please check your ImmiAccount regularly and act quickly on requests for further information or documentation. Delayed action may result in your application being declined and a two-year wait to reapply.
- If you haven’t started your visa application, make sure that your application is complete and includes all relevant documents before submitting.
New students commencing mid-year 2022
Has the acceptance process changed for international students?
The acceptance process for international students to commence in mid-year 2022 has not changed. You will still need to follow the instructions on your offer letter and the Get Started at Melbourne website.
Can I now travel to Australia?
Yes, students can now return to Australia. Please check the Australian Government’s student visa page for the most up to date student visa advice.
Do I need a student visa to commence my study online?
Undergraduate and graduate coursework students
No, whilst you are studying online outside of Australia and travel restrictions remain in place, you will not need a student visa to commence your studies.
A student visa is required to enter Australia and to participate in an eligible course of study. Once you have accepted your offer and received your confirmation of enrolment (COE) you should apply for your student visa even if there are border restrictions in place as visa processing times vary. After your student visa is granted, you will be able to travel to Melbourne, subject to Australian Government border restrictions in place at that time, to commence or continue your course.
Current student visa holders studying online outside Australia due to COVID-19 will be able to use that study to count towards the Australian study requirement for a post-study work visa.
You will need faculty approval and a valid visa (full study rights) to commence your graduate research degree online unless you are enrolled in an international joint PhD and are commencing at the international partner’s institution.
- What information do I need to apply for my student visa?
Accepting your offer
If you are an international student, you will receive a Confirmation of Enrolment (CoE) once you have accepted your offer, provided you have not already submitted evidence that you hold another visa type which allows you study in Australia.
In order to complete your acceptance and receive your CoE you will need to:
- Pay your tuition fee deposit
- Provide evidence of your Overseas Student Health Cover (OSHC) for the duration of your course
- If you choose to use the University’s preferred OSHC provider, Bupa, once you arrive in Australia the University will be able to assist you with a refund for the period of cover prior to your arrival into Australia. If you choose another OSHC provider, you will need to contact that provider to seek advice.
You should apply for your student visa as soon as you receive your CoE as visa processing times vary. Once your student visa is granted you will be able to make arrangements to travel to Melbourne, subject to the Australian Government restrictions in place at the time. As these restrictions may change at short notice, please refer to the Australian Government website for the latest updates.
How long will it take to get my student visa?
Processing times will be regularly updated on the Department of Home Affairs student visa page.
Am I eligible for a refund of OSHC for the period I was studying online offshore?
Yes. If you choose to use the University’s preferred OSHC provider, Bupa, you will be able to apply for a refund for the period of cover prior to your arrival.
If you choose another OSHC provider, you will need to contact that provider to seek advice.
Updating your start date and requesting a refund with Bupa OSHC
Once you have booked your airline tickets to Australia you will need to email the BUPA team at email@example.com with the following information:
- Student name
- Bupa membership number or student ID
- Airline ticket showing date of arrival
- Copy of student visa
- Bank account details for any refund due (the refund will then be calculated based on the end date of the student visa).
Australian bank accounts
Branch identifier [IBAN or IFSC code]:
You can contact Bupa either prior to arrival or once you have arrived for Bupa to process this change. You will then receive an email confirmation of the change along with a new verification letter.
I am an under 18 international student. Do I need to apply for a Confirmation of Appropriate Accommodation and Welfare (CAAW) if I cannot commence my studies in-person in Australia?
If you are under the age of 18 and wish to commence your studies online from your home country while there are travel restrictions in place due to COVID-19, you do not need to apply for a CAAW. This is a temporary arrangement. Once travel restrictions are lifted and you wish to enter Australia, you will need to have your accommodation and welfare arrangements approved for a CAAW to be issued.
Do I need to apply for a student visa if I am under 18 and commencing my studies in my home country?
If you commence your studies online in your home country due to travel restrictions and you are under the age of 18, you do not need to apply for a student visa. This is a temporary arrangement. As border restrictions are changing, all students are encouraged to start preparing to apply for a student visa so they can travel to Melbourne. Students who will be under 18 at the time they plan to travel to Melbourne will need to have their accommodation and welfare arrangements approved to be issued with a Confirmation of Appropriate Accommodation and Welfare (CAAW).
What are the vaccination requirements for coming to Australia?
The University of Melbourne continues to strongly support our student community during the COVID-19 pandemic. Familiarise yourself with the most updated information on the COVID-19 vaccination requirements on campus.
Can I extend my student visa if I haven’t finished my course?
Visas cannot be 'extended' beyond their initial expiry date. So if you need to remain in Australia to complete your course, you should apply for a new student visa if your course duration has been extended due to a valid reason. Please see the renewing your student visa page for more information.
Students in Australia
If you are in Australia and have been unable to complete your course in time due to valid reasons, you must apply for a new student visa before your current visa expiry date. Please see the renewing your student visa page for more information.
Students outside Australia and studying online
If you are completing your course
If you’re planning on completing your course from overseas, you don’t need a current visa to complete your studies with us.
However, if you intend to apply for a Temporary Graduate (subclass 485) visa after completing your course, please check the Department of Home Affairs website regarding eligibility to ensure you maintain your entitlements.
If you are continuing the same course
You do not need a visa while studying online, however if you wish to return to Australia to complete your remaining studies, you will need a current student visa. If your CoE is not long enough and you do not currently hold a student visa - contact us here to request a revised CoE.
Student visa fee
You might be eligible to request a student visa application fee waiver due to the impacts of COVID-19. For more information and eligibility visit renewing your student visa.
Please see the renewing your student visa page for instructions on how to reapply for a student visa.
What do I do if I’m finishing my course but want to stay in Australia?
Graduates affected by COVID-19 travel restrictions may be able to apply for and be granted a Temporary Graduate (subclass 485) visa outside Australia (where they have met all the requirements). Find out more on the Department of Home Affairs website.
What do I do if I can’t return to my home country, but I can’t apply for a new student visa?
If your current student visa is expiring and you're ineligible for another student or visitor visa, you may need to apply for a COVID-19 pandemic event visa. Find out more on Department of Home Affairs website.
Can I return overseas to study or take a leave of absence?
You can choose to go back home and continue your studies online, but check that you can:
- Continue to actively participate in required learning activities and assessments, noting this may include classes scheduled at Australian Eastern Standard Times (AEST) which require virtual attendance.
- Enrol in subjects that don’t have mandatory in-person requirements. The 2022 Handbook entries for subjects in Second Half Year 2022 provide information on the delivery mode. On-campus (in-person) subjects have mandatory in-person requirements and so can’t be taken by students unable to return to Melbourne for the commencement of classes. See more information on delivery modes.
Course duration and study load for student visa holders
While studying on a student visa, you are required to complete your course by your visa expiration date, unless you have been approved for a Confirmation of Enrolment (CoE) extension for a valid reason.
In 2020, we automatically approved reduced study loads due to the impacts of COVID-19. If you were on a part-time study load in 2020 and are no longer on track to complete by your visa end date, please book an appointment with a course advisor as soon as possible to map out your remaining subjects.
In 2021 and continuing in 2022, we ask that students either maintain a full time enrolment load of 50 credit points in each half-year period or apply for a reduced study load if they are unable to enrol due to compassionate and compelling reasons. A course advisor can provide advice based on the assessment of your situation.
Study mode requirements for student visa holders
Please regularly check the latest information on the Temporary relaxation of working hours for student visa holders page.