Timetable help

Timetabling help, troubleshooting information and in-person support.

General

  • MyTimetable is not loading in my browser

    Make sure you are using the latest version of ChromeEdge, Firefox, or Safari. MyTimetable does not work reliably on Internet Explorer, Opera or SeaMonkey.

  • I can’t login to MyTimetable

    If MyTimetable has loaded, but you are unable to log in, the system may be closed to students. Check timetable dates to see when each period is open.

    You can also try logging into other University websites such as

  • I can't see all my enrolled subjects in MyTimetable

    During peak times, there may be a delay of up to 24 hours between enrolling in subjects (in my.unimelb) and your enrolled subjects showing in MyTimetable.

    If you continue to experience issues, contact Stop 1.

  • Can I enrol in my subjects via MyTimetable?

    No, you will need to continue using your Study Plan in my.unimelb to enrol in your subjects. You can view the class times offered for any subject in MyTimetable regardless of your enrolment, but will be unable to preference or allocate yourself to classes for subjects that you're not enrolled in.

  • My subject/s have ‘No Classes Available’

    If you have a subject that says ‘No Classes Available’ in the Enrolment pane, it may be the case that:

    • There are no in-person classes for this subject (eg if it’s research or project-based)
    • The subject uses another timetabling system (eg ASIMUT for Fine Arts and Music).

    If you are unsure about this, check:

    • The subject's entry in the University Handbook for its class details
    • Your student email for any communications from the University
    • The subject's faculty website.

    If you still cannot find any information, contact Stop 1.

  • What happens if I don't preference or self-allocate any classes?

    If you do not select preferences by the preference entry deadline, you will have to wait until the review and adjust period opens, and select from remaining classes.

    If you do not select classes before they begin, you will be automatically allocated to one of the remaining classes a few days before classes begin. You are required to attend the class you are allocated to.

    See timetable dates for the deadlines for each study period.

  • I have back-to-back classes – is this a clash?

    Classes have a 5-minute gap at the start and end, eg a lecture showing on your timetable as running from 9 – 10am will start at 9.05am and end at 9.55am. This means you will have 10 minutes to travel between back-to-back classes.

  • Why have I received a notification?

    MyTimetable notifications are automatically sent to your student email to inform you of changes to classes in your enrolled subjects. We recommend that you always log into MyTimetable to check whether these changes impact your timetable.

    Types of notifications

    During the preference period

    MyTimetable will send notifications about any change to a class option, even if you did not select it as a preference. For example you might get a notification for a Monday lecture even if you only preference Wednesday and Thursday lectures. This is to keep you informed in case you'd like to update your preferences based on the changes. If this happens, you may not see any changes to your personal preferences. See below for sample notifications.

    After your timetable is allocated

    After timetable allocation, you will only be notified of changes relating to classes you have been allocated to. See below for sample notifications.

Planning

  • I get an error message when using the planner

    There may be no clash free class combination available for the subjects you selected. You can try changing your subject combination. For example, if one of the subjects runs in both semesters, you can try switching it out for a subject that is more compatible with your other subjects.

    It may also be the case that one of the subjects you selected has not been scheduled in MyTimetable. Note that some subjects are managed through other systems, such as ASIMUT for Faculty of Fine Arts and Music audition-based music subjects at Southbank.

Preferences

  • How much time will I have to finalise my preferences?

    The time allowed for preference submission will vary for different study periods. For Semester 1, you will have about two and a half months. You will have less time for summer and winter study periods. See Timetable dates for more information.

  • I didn't enter all my preferences by the deadline

    You won't be allocated to classes that you haven't preferenced. This means you will have to  allocate yourself into classes during the review and adjust period. See How to create your timetable if you miss the preference period for more information.

  • I can’t enter preferences for a subject I am enrolled in
    • Check that the subject is listed under the 'Enrolment' sidebar on the left of your MyTimetable screen. If you have just enrolled in the subject, the system may require time to update.
    • If the class has (READ ONLY) or (OFF) next to it, you cannot enter preferences for that class at this point. This could be because:
      • The preferencing period has not opened yet, or has closed for this study period. You may see a subject-specific message in MyTimetable, or you can check the timetable dates page for general dates for each study period.
      • There is only one option available for a class and you have been automatically allocated to it. This means you do not need to enter any preferences for that class.
  • How can I get a place in the same class as my friends?

    Check the popularity of classes. For example, you can all select a less popular class as your first preference to maximise your chances of being allocated to the same class.

  • Why are some of my preferences not showing in the Preferences tab?

    Preferences for sectioned classes won't be visible in the Preferences tab. To confirm you have entered your preferences for these classes, check that there is an orange icon next to the class. You can also click on the class to see what preferences you've entered and check that you see the success message You have entered your preference.

Review and adjust

Fixing issues with incomplete timetables, full classes and clashes

There are various steps you can take to resolve issues with incomplete timetables or classes that are unavailable, full or clashing:

  1. If available, select classes on another day or time. MyTimetable will confirm your selection immediately. Some ‘Recorded’ classes, identified by a dotted-line border, can be clashed with other classes.
  2. Submit a swap request. If you are already allocated to a class, but would prefer another time that is currently Full, submit a swap request.
  3. Move the clashing or problematic class to make space in your timetable. If you would like to move into a class that shows either a Clash or a Problem button, select the button for more details. You may be able to move another allocated class to make room for the clashing or problematic class.
  4. Change your subject enrolment. If a subject’s timetable doesn’t work with your other subjects, check to see if there are other subject options. For example, if a subject runs in both semesters, you may wish to take the subject next semester.
  5. Submit a Timetabling Assistance form. In certain circumstances, you may be able to resolve the issue through a Timetabling Assistance form. You will need to provide details on the class you are allocated to and the class you want to add to your timetable. See below for more information related to your specific situation.
    Note: Timetabling Assistance form clash requests should only be used for subjects that are Core on your study plan. If you have issues with a breadth subject’s timetable, please look at other subject options.
  • Clashing mandatory classes in core subjects

    If you have mandatory classes clashing in core subjects, you can request a timetable change. To do this, log into the Timetabling Assistance form to see if this issue has been submitted. If it has, subscribe to the issue to receive updates. Otherwise, please submit the issue under the category 'Mandatory classes in core subjects clashing'.

  • Special circumstances (eg health, employment, religion, personal reasons)

    If you have supporting documentation, you can request a change to your timetable using the Timetabling Assistance form under one of the following categories:

    • Academic Adjustment Plan or health reasons: Use this if you need to be allocated to a certain class and you have an Academic Adjustment Plan (including elite athlete or performer) or documented health-related reasons that requires priority timetabling.
    • Clash with employment: Use this to enquire about a class allocation to accommodate work commitments.
    • Conflict with religious observances: Use this if you want to request a class allocation, if you have been allocated to a class that conflicts with your religious observance.
    • Personal circumstances: Use this to request an allocation to a class due to personal circumstances that are not covered in the other issue types.
  • All classes full

    Check for messages in MyTimetable to see if more classes will be added. If there are no messages in MyTimetable, submit a Timetabling Assistance form under the 'No available classes' category.

  • Other clash requests

    If you are unable to resolve your clash issue with the above options, or if your subject is a Core component of your course, you can submit a Timetabling Assistance Form using the 'Clash request' category.

    Clash approvals are not guaranteed. Until your clash request has been approved you are required to attend your allocated classes as shown in MyTimetable.

    If you choose to accept a timetable clash, you accept any conflicting requirements (including assessment) that may result between clashing subjects. This will not be considered grounds for special consideration (see Policy MPF1294).

Other review and adjust FAQs

  • Why didn’t I get my first preference?

    MyTimetable is designed to generate the best clash-free timetable for students, taking into consideration everyone's submitted preferences. If you select very popular classes, you may not be allocated to your first preference. You can make swap requests during the review and adjust period if you wish to be put on waiting lists for popular classes.

  • How long will I have to wait to receive my final timetable?

    You will receive your allocated timetable around one week after preference submission closes. See Timetable dates for more information.

  • I can't select any classes for a subject that is open for adjustment
    • Check if any of the subject’s classes has a waiting list, or check back later to see if more classes have been made available. As classes fill up, more class times may be released.
    • Check the Timetabling Assistance Form to see if this issue has been logged. If it has, subscribe to the issue to receive email updates.
    • If the issue has not already been submitted, please log the issue under the category "No available classes". This should not be used for when you personally have no option because of clashes or other issues. For these circumstances, use either “Mandatory classes in core subjects clashing” or “Clash request”.