Class timetabling help, troubleshooting information and support.
On this page find the most suitable solutions to issues you may experience when creating your class timetable such as locating your enrolled subjects, missing preference entry, incomplete timetables, classes are unavailable, full or clashing.
Entering your class preferences
- How much time will I have to finalise my preferences?
I didn't enter all my preferences by the deadline
If you have not selected any preferences for a class type by the time the preference entry period closes, you can still create your timetable by manually selecting from remaining available classes when the Review and adjust period opens. See how to create your timetable without preferences for more information. If you miss the preferencing deadline and do not select classes during the Review and Adjust period, you will be automatically allocated to one of the remaining classes a few days before classes begin. You are required to attend the class you are allocated to.
I can’t enter preferences for a subject I am enrolled in
- Check that the subject is listed under the 'Enrolment' sidebar on the left of your MyTimetable screen. If you have just enrolled in a subject, please allow up to 24 hours after enrolling for it to appear in MyTimetable.
- If the class has (READ ONLY) or (OFF) next to it, you cannot enter preferences for that class at this point. This could be because:
- The preferencing period has not opened yet, or has closed for this study period. You may see a subject-specific message in MyTimetable, or you can check the timetable dates page for general dates for each study period.
- There is only one option available for a class and you have been automatically allocated to it. This means you do not need to enter any preferences for that class.
I can’t log into MyTimetable
If MyTimetable has loaded, but you are unable to log in, the system may be closed to students. Check timetable dates to see when each period is open.
I can't see all my enrolled subjects in MyTimetable
If you have just enrolled in a subject, please allow up to 24 hours after enrolling for it to appear in MyTimetable.
The subjects are under a closed semester drop-down list. Click on the semester or the arrow to open it and show your subjects.
On a laptop or smaller screen the Enrolment pane may disappear. To resolve this:
- Resize your window and make it narrower and the enrolment will be under the top left menu button
- Zoom out (CTRL -) in your browser and a subject in the Enrolment pane will show and you can scroll down
If you continue to experience issues, contact Stop 1.
My subject/s have ‘No Classes Available’
If you have a subject that says ‘No Classes Available’ in the Enrolment pane, it may be that:
- There are no classes for this subject (eg if it’s research or project-based)
- The subject uses another timetabling system (eg ASIMUT for Fine Arts and Music).
If you are unsure about this, check:
- The subject entry in the Handbook for its class details
- The subject page in the LMS
- Your student email for any communications from the University
- The subject's faculty website.
If you still cannot find any information, contact Stop 1.
The class location not displaying in the Handbook for some classes
Only classes with in-person delivery will have a class location displayed in the Handbook. Classes that are delivered online will not have a location listed.
To see the location of all your classes, log in to MyTimetable and use the Subject Search or the Planner tool to see more information about online subjects. When entering your class preferences in MyTimetable, the location of your class will show both on-campus classrooms, and online delivery information. If you are located outside of Australia, you may only see online classes.
Reviewing and adjusting your classes
I want to change my class
If free places are available, select classes on another day or time. MyTimetable will confirm your selection immediately and you will be automatically removed from your previously allocated class. If the class time you prefer is full, submit a swap request.
I want to swap my class for an on campus class but none are available
Allocate yourself to a class that you can attend and then request a swap in MyTimetable for the classes that you would like to move to.
If you need further assistance, you can submit a Timetabling Assistance form. Select ‘Request to move to on campus class / on campus classes not available’ on the form to request this change.
- I want to swap my class for an online class but none are available
All classes in the subject are full
If all classes in your subject are full check for messages in MyTimetable to see if more classes will be added. If there are no messages in MyTimetable, click the heart symbol on the classes you would like to attend to add yourself to the waitlist and keep checking back to see if more classes have been added. If there are still no more classes, submit a Timetabling Assistance form under the 'No available classes' category.
My classes are clashing
Move the clashing or problematic class to make space in your timetable. If you would like to move into a class that shows either a Clash or a Problem button, select the button for more details. You may be able to move another allocated class to make room for the clashing or problematic class. If the class time you need to resolve the clash is full, you can submit a swap request.
Check the class type. Some ‘Recorded’ classes, identified by a dotted-line border, can be clashed with other classes.
Change your subject enrolment. If a subject’s timetable doesn’t work with your other subjects, check to see if there are other subject options. For example, if a subject runs in both semesters, you may wish to take the subject next semester.
If you have mandatory classes clashing in core subjects, you can request a timetable change. To do this, log into the Timetabling Assistance form to see if this issue has been submitted. If it has, subscribe to the issue to receive updates. Otherwise, please submit the issue under the category 'Mandatory classes in core subjects clashing'.
If you are unable to resolve your clash issue with the above options, you can submit a Timetabling Assistance form using the 'Clash request' category. You will need to provide details on the class you are allocated to and the class you want to add to your timetable. Note: Timetabling Assistance form clash requests should only be used for subjects that are Core on your study plan. If you have issues with a breadth subject’s timetable, please look at other subject options.
Clash approvals are not guaranteed. Until your clash request has been approved you are required to attend your allocated classes as shown in MyTimetable.
If you choose to accept a timetable clash, you accept any conflicting requirements (including assessment) that may result between clashing subjects. This will not be considered grounds for special consideration (see Policy MPF1294).
On what grounds can I request a timetable change other than core subject clashes?
- Academic Adjustment Plan or health reasons if you need to be allocated to a certain class and you have an Academic Adjustment Plan (including elite athlete or performer) or documented health-related reasons that requires priority timetabling.
- Clash with employment if you would like to enquire about a class allocation to accommodate work commitments.
- Conflict with religious observances if you have been allocated to a class that conflicts with your religious observance.
- Personal circumstances if you would like to request allocation to a class due to personal circumstances that are not covered in the other issue types. This includes if you are allocated to an on-campus class but can no longer attend campus and can't change to an online class as the Review & Adjust period has closed.
I have back-to-back classes – is this a clash?
Classes have a 5-minute gap at the start and end, eg a lecture showing on your timetable as running from 9 – 10am will start at 9.05am and end at 9.55am.
My class clashes with a Melbourne Peer Mentor Program or Academic Advising session
If the scheduled time of your mentoring session conflicts with your schedule, please contact your faculty Student Life team ‘via the ‘Peer mentoring’ page on my.unimelb.
I enrolled late and timetabling has closed for my subject
If the subject has closed for timetabling and displays as 'read only' in MyTimetable, you will need to submit a Timetabling Assistance form under Personal Circumstances. When submitting your form, please provide as much information as possible about your availability so that a staff member can allocate you to an available class at a suitable time.
Current known issues
You can also view and subscribe to updates for issues that are currently being investigated in the Timetabling Assistance form.
Need help with your class timetable?
You can submit an online enquiry to Stop 1 and we'll get back to you within 10 business days.