If you encounter an emergency during your overseas study, it's important to know the key contacts that can help.
In an emergency
Contact the local emergency services
Please contact the local emergency services in the first instance, as they will be able to provide immediate and on-ground support.
- Get assistance from your insurance
Contact your host institution
Once you have completed the steps above, communicate with your host institution to let them know the situation and get assistance.
After contacting local emergency services and your host institution, please make contact with us as soon as possible. Identify yourself as a University of Melbourne student on an overseas study program (ie exchange or short-term).
University of Melbourne emergency number: +61 3 8344 6666
If you are travelling to a designated 'risk area' and there is a crisis developing while you are there, please refer to the Smartraveller website for up-to-date information and guidelines to follow. There is also a 24-hour consular service:
The Australian Government Department of Foreign Affairs and Trade (DFAT) has 100 international posts to provide consular and crisis assistance to travelling Australians.
To find the contact information for the Australian embassy at your current location, visit the Embassies and consulates overseas contact list on the DFAT website.