Course advice and enrolment assistance

All coursework students can access dedicated appointments with specialist course advisers. Appointments are virtual, by phone or in-person.

Course planning appointments are the best way to get answers to questions about your course.

During your 15 minute appointment, Course Advisers can help you with course rules and structure, choosing subjects, using the Study Plan, Concurrent Diplomas, Reduced Study Load, Student Abroad and Exchange subject planning and checking you’re on track to graduate.

There is often high demand for course planning and enrolment support appointments during our peak periods of June-August and November-March.

Additional appointments are released daily at 9am, so please check back then to book the next available appointment. Alternatively you can submit an online enquiry or review our online information about how to plan your course.

Before booking your appointment

Before booking an appointment, check whether you're able to manage your own enrolment online. Many enrolment changes can be made quickly and easily by submitting an Enrolment Variation (EV) form.

You can submit an EV form to:

  • Have a subject prerequisite waived
  • Move subjects around on your Study Plan
  • Change your major, minor or stream
  • Request to overload or over-enrol.

If you are a first-year undergraduate student, we encourage you to explore our interactive course planner to understand your course rules, subject requisites, elective, and breadth options. My Course Planner is available for students in the following courses: Bachelor of Agriculture, Arts, Biomedicine, Commerce, Design, Fine Arts (all disciplines) , Music or Science.

You can also submit an online request to take a take a Leave of Absence or reduce your study load.

If you are a new Bachelors student, you should book into a Course Planning 101 seminar before you book a one-on-one appointment. This beneficial seminar will explain your curriculum, assist you to plan for your degree and help you understand the next steps for your enrolment. Please note that this is a general session and tailored specific advice will not be provided.

Assistance with your class timetable

If you need assistance with your class timetable, please see our class timetable pages or contact Stop 1 for help.

Book an appointment or submit an enquiry

If you need further assistance, you can either book an appointment or submit an enquiry.

Book an appointmentSubmit an enquiry

When booking an appointment, select one of the following from the 'Booking Type' field:

  • 'Course Planning (In-person)' (for an in-person appointment)
  • 'Course Planning (Zoom Virtual)' (for a virtual appointment via Zoom)
  • 'Course Planning (Phone)' (for a phone appointment).

Please note:

  1. Appointments are 15 minutes in length.
  2. To make the most of your virtual or phone appointment, we strongly recommend you are in a quiet area with access to a computer so that we can talk through your Study Plan and other resources. Our adviser will contact you as close to your appointment time as possible.
  3. If you can’t attend your appointment, please cancel it so that other students can book the time.

Preparing for your appointment

To make the most of your appointment, we recommend you prepare by having a list of questions ready for your course adviser and exploring these resources: