About this step
This is step three of the four steps to register with Student Equity and Disability Services (SEDS).
After we assess your application, we'll email you to:
- Schedule an appointment
- Create your AAP
- Confirm your registration.
Clock How long this step takes: Allow up to 45 minutes for attending an appointment.
Appointments
Usually, we'll need to meet with you to create your plan. We'll email you when it's time to book your appointment.
Sometimes, we can create your plan without an appointment if your support needs are clear and don’t need further discussion. We'll check if this option is suitable when we assess your application.
This option may be available if:
- You are an:
- Elite athlete or performer
- Defence reservist
- Emergency volunteer
- Participating in religious or cultural practices
- Supports are easy to identify for circumstances described in your application
- You only need one or two supports.
If we create your plan without an appointment, you can still book one if you'd like to meet with us.
How to book
We’ll send all application notifications to your student email address.
When you receive an email about appointments:
- Click the booking link.
- Log into the online booking system.
- Select a time. If there are no times free that suit, check back later. We add new appointment times every Thursday.
- Note any preferences or accessibility requirements for your appointment.
You'll receive an email confirming your booking.
Managing your appointment booking
How to cancel, reschedule or change the format of your appointment.
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You can update your appointment using the link in your booking confirmation.
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Please call Stop 1 if you need to update your booking on the day of your appointment. This includes letting us know you're running late.
Appointment details
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Up to 45 minutes.
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- In-person
- Online
- Phone
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Level 1, 757 Swanston St, Parkville
- Step-free access: Enter via the ground floor on Grattan Street and take the lift to level one. The lifts are in the center of the floor, toward the Gate 6 end.
- Stair access: Enter via Swanston Street and come up the first set of stairs.
- Check in at reception, opposite the lifts.
- Stop 1 concierge can direct you to the lifts or reception if you need help finding your way.
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There's nothing you need to prepare or bring. We will have everything provided as part of your application.
You’re welcome to bring a support person with you to your appointment.
If you have any new information you'd like to share, you can bring it on the day or email us beforehand. Our email address will be in your appointment booking confirmation.
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Your appointment will be with one of our friendly SEDS Equity Advisers.
All our advisers receive training to provide specialist assistance. Some have lived experience with a disability or health condition.
We aim to create a safe, supportive space to discuss your needs. For example, if you have a gender preference for your SEDS Equity Adviser, just let us know.
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- We'll talk with you about what supports you'll need for your studies.
- We'll suggest adjustments to include in your plan.
- You can suggest adjustments, ask questions and give feedback.
- The discussion will be confidential. We will only share information outside of your appointment with your consent. To learn more, visit our SEDS privacy information.
Creating your plan
Your SEDS Equity Adviser will create your AAP. They will base it on your application and any discussions you've had. They will contact you if they need to clarify anything.
Your AAP will outline:
- Your recommended adjustments
- How long your plan will last
- Any actions you need to take.
You can use it to inform your subject coordinator(s) or teaching staff of your support requirements.
Current processing times
Our average turnaround time for creating your plan is 10 business days.
Confirming your registration
We will email you when your AAP is ready. This confirms your registration.
Continue to the next step to find out how to access your AAP.
If your plan includes Alternative Exam Arrangements (AEAs), we'll set these up for the next exam period, provided you have met the deadline.
Alternative Exam Arrangement (AEA) deadlines
We need time to set up AEAs for exams. To access AEAs, you'll need to have completed all registration steps by the following dates:
- Semester 1 Exam Period: Friday 10 April 2026
- Semester 1 Supplementary Exam Period: Monday 29 June 2026.
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If you're running late, or need to make a change within 24 hours of your appointment, call Stop 1.
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If you need more time to discuss your needs, you can book a follow up.
You can ask your SEDS Equity Adviser to schedule this at the end of your initial appointment.
Or you can email your SEDS Equity Adviser to request another appointment.
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If you miss the deadline, submit an enquiry so we can check your options.
In the meantime, continue to register so we can get future AEAs and other supports in place for you.
Need more help?
If you have further questions, you can ask the Stop 1 AI Assistant.