Seeking a special consideration review

Request a review if you disagree with your application's eligibility or outcome.

About this process

This process relates to special consideration. There are two stages of special consideration application processing:

  1. Eligibility. This is where we check your documents to determine if you qualify.
  2. Outcome. This is when we decide what adjustment(s) to offer for each impacted assessment.

You can request a review if you disagree with either stage.

If your application was ineligible, you can request a review if you believe:

  • The decision did not appropriately consider facts, evidence, or circumstances
  • There was a failure to adhere to relevant policies and procedures, or
  • You experienced unfair treatment, prejudice or bias.

Review timeline

Special consideration outcome

We will notify you when your application has been processed.

Request a review

You can only request one review per assessment. Submit your request within five business days of receiving your notification.

Application reviewed

We assess requests following the Assessment and Results Policy.

Review outcome

We'll email you within five business days to confirm if your request was successful.

How to request a review

Review of eligibility

  1. Log into the special consideration application.
  2. Select 'Review'.
  3. Specify your grounds for seeking a review.
  4. Upload supporting evidence (if applicable).

Review of outcome

  1. Log into the special consideration application.
  2. Click 'View' to access your application.
  3. Select 'Review'. This will be on the right-hand side, next to the individual assessment.
  4. State why a different outcome would suit your circumstances better.
  5. Upload supporting evidence (if applicable).

Request a review

Submit your request via the special consideration application portal.

Request a review

Possible review outcomes

Successful review

  • Eligibility changed: Your application has changed from ineligible to eligible. We will notify you once we've decided what adjustment(s) to offer.
  • Outcome changed: Your faculty or school has changed your outcome.

Unsuccessful review

The review confirmed your application's assessment decision. There is no change to your eligibility or outcome.

If your review is unsuccessful and believe you have grounds, you can appeal the decision. To do so, refer to the Student appeals webpage.

Help and support

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