Special consideration and ongoing support
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Special consideration
For detailed information on eligibility, the process and application requirements, visit special consideration.
Current processing times
We're assessing applications that were submitted on Thursday 4 June 2026.
Our average turnaround time is 5 business days.
Last updated: 10 June 2026
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Details you cannot change in your application:
- Subject code
- Study period
- Impact date range
- You cannot add subjects or assessments.
Please submit a new application if you need to amend the above details. Include your previous application ID in the new application so we can assess both together.
Need more help?
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If you are experiencing login issues, please try these steps:
- Reset your password at https://accounts.unimelb.edu.au/
- Wait 30 minutes for the new password to sync.
- Reattempt to login.
If you can't login after trying the above steps, contact Student IT.
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If you're granted a special assessment:
- Your subject result will display a ‘SPE’ grade and your mark will be blank.
- Once you complete your special assessment, your final result will replace the SPE grade, usually within 10 working days.
Or you can choose to decline your special assessment:
- For exams and performative assessments, you must decline before the assessment/exam starts.
- For submitted assessments (eg written assignments), you must decline before the assessment due date and time.
- If you decline, you'll receive your grade and mark based on your original assessment submission.
- Your special consideration outcome will explain how to decline.
If you neither decline nor complete your special assessment, you'll receive a zero mark for the assessment.
For more information, refer to the Special and Supplementary Assessment page.
Need more help?
Ask Stop 1 AI Assistant (recommended) Special and supplementary assessment page Call us
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You should still apply by the deadline if there's a delay in getting your supporting documents.
Attach a Word document to your application stating the reason for the delay. We will hold your application for up to four business days.
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To add documents, log in to the special consideration portal.
You will not be able to add documents if your application is:
- Pending Outcome
- Withdrawn
- Complete.
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Further special consideration means applying for more adjustments to an assessment for which you have already received special consideration. For example:
- Re-sitting a special exam
- Another extension on an assessment.
Further special consideration is only approved in exceptional circumstances such as:
- Hospitalisation
- Severe trauma or
- Close personal or family bereavement.
You can apply using the special consideration application process.
Your documentation will need to show a significant impact on your ability to complete your assessment.
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Ongoing support
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If your studies are affected by ongoing circumstances such as a disability, mental health condition or ongoing commitment, you may be eligible for ongoing support.
For full information on how to apply, see our registration for ongoing support page.
Need more help?
Ask Stop 1 AI Assistant (recommended) Register for ongoing support Ongoing Support Enquiry Call us
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Documentation can vary depending on your circumstances. However, to get an idea of necessary documentation to include in applying for ongoing support registration please refer to the table on our website.
Registration for ongoing support is assessed on a case-by-case basis. It is always best to submit as much supporting documentation as you can about your circumstances, so that an informed decision can be made about your eligibility.
Need more help?
Ask Stop 1 AI Assistant (recommended) Examples of supporting documentation Call us
Other enquiries
Please contact us using one of the channels below.