About Stop 1 Parkville
You can visit Stop 1 at the Parkville campus without an appointment to speak with our advisors about a range of administrative enquiries, including fees, graduations, examinations, timetabling, and more.
Construction outside Stop 1 Parkville
Road closures will happen on Swanston Street and Grattan Street from Thursday 2 July until Friday 31 July. Workers will redirect pedestrians and vehicles away from the worksite as needed. Allow more time to get to campus.
Availability
In-person queues are open at Parkville between:
- Monday - Wednesday: 9.00am–4.45pm
- Thursday and Friday: 10.00am–4.45pm.
The final time you can join the queue is 4.30pm.
Stop 1 is busiest from 12pm onwards. To avoid a longer wait, visit in the morning when it's quieter.
For information about Stop 1 Southbank services and open hours, visit the Southbank Hub website.
Location
What we can help with
Our advisors can help with the services and enquiries listed below.
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- For in-person collection options, see Order your Student Card, select what type of student card you need, then navigate to the In Person Collection section.
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Support with:
- The MyTimetable system
- Timetable clashes
- Changing your timetable
- What to do if a class is at full capacity.
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Information and support with:
- Student invoices
- Statements of Liability
- Fee statements.
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Visit Stop 1 and join the Documents, Keys and Thesis Celebration queue to:
- Purchase an academic transcript
- Collect a pre-arranged document
- Pick up the key for your tenured study space
- Celebrate your thesis completion.
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Information about:
- Testamurs
- Conferral
- Graduation ceremonies.
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Information about:
- Exam timetable
- Digital exams
- Exam locations.