Southbank Hub


Monday to Wednesday:

Thursday and Friday:

Student services timetable (2023)

Services run on different days throughout the week. Learn more about each service below the timetable.


Counselling and Psychological Services (CAPS):


Counselling and Psychological Services (CAPS):

Course planning (Room G17):

  • 9am–12pm: Drop-in service
  • 1pm–4pm: Booked appointments

Counselling and Psychological Services (CAPS):


Physiotherapy: 10am–4pm

Creative Arts Therapy (CAT) Clinic: 11am–4pm

This service will be available until Thursday 8 December 2022.

Course planning (Room G17):

  • 10am–12pm: Drop-in service
  • 1pm–4pm: Booked appointments

Counselling and Psychological Services (CAPS)

CAPS provides free, confidential, shorter-term psychological counselling for all currently enrolled students. Counselling appointments are available in person or online, including in person appointments located at Southbank campus.

Learn more about CAPS Counsellors, including those who provide counselling at Southbank.

Book now

Course Planning

Course Advisers can help you with course rules and structure, choosing subjects, using the Study Plan, Concurrent Diplomas, Reduced Study Load, Study Aboard and Exchange subject planning, and checking you’re on track to graduate.

Book now

Elite Akademy Physiotherapy

Discounted rates available for eligible VCA university staff and students.
For more information please contact: or call 8344 4948

Specialist physiotherapy services for dance and performance students, and others.

Southbank Specialist Staff available on campus on Fridays:

  • Shayne Chatfield
  • Kusal Goonewardeena

Book now

Discounted rate ($41) available for eligible university staff and students.

Other student services

You can access advice and support from Stop 1 via phone and chat appointments, online workshops and email enquiries.

All University libraries have resumed full services and are open to all visitors. Please check the Library Opening Hours for opening dates and hours for specific branches.

Explore all student services