Stop 1

Please select the category of your enquiry below to find an answer or submit an enquiry.

All new students need a student card to access campus buildings, borrow from the library, sit exams, apply for transport discounts, and more! Order your student card online and pick it up from the Student Card Pop-Up in Parkville.

The University is currently aware of an error impacting some student's ability to register for Orientation events. If you are experiencing an error message when registering for events via the online portal, please submit an online webform enquiry. Staff are working to resolve this issue as soon as possible


Visit Stop 1 at:

Find out about our COVIDSafe measures on campus.

If you’re visiting Parkville, please be aware of transport disruptions along Swanston Street from 2–22 February. Visit Yarra Trams services changes for more information.
Stop 1 Parkville

Opening hours

  • Monday to Friday: 9.00am–4.45pm
  • Closed on weekends and University holidays.