Stop 1

• Student administration

  Including: Student cards, personal details, citizenship and Unique Student Identifier (USI)

• Course planning

  Including: Course rules and structure, choosing subjects

• Enrolment

  Including: Taking leave, study plan changes, rescind credit

• Timetable

  Including: Timetable allocations, preferences and making changes

• Fees and scholarships

  Including: Student invoice, statement of liability

• Wellbeing and accommodation

  Including: Financial support, accommodation and counselling advice

• Student visa

  Including: General student visa enquiries, student visa fee waivers

• Special consideration and ongoing support

  Including: Special consideration and ongoing support

• Exams and results

  Including: Exam timetable, results, Weighted Average Mark (WAM)

• Graduation

  Including: Testamurs, Conferring, Graduation Ceremonies

• Global study and exchange

  Including: Overseas study and exchange programs, applications, eligibility

• Academic statements

  Including: Academic transcripts, Evidence of Enrolment, and other general enquiries

• Academic skills

  Including: Writing advice service and individual appointments.

• Careers and employability

  Including: Career advice workshops, appointments and more

Other assistance

• Future students

  Get assistance if you can’t accept your offer or have questions about how to apply for a new course.

• Alumni and general public

  Get assistance with other topics not relating to current or future study.

• Student IT

  Okta verify, devices, email and software.