System outage notice
StudentOne, eStudent, eApplication and International Offer Acceptance (IOA) platforms will be unavailable on Thursday 20 March from 6.00-10.00pm (AEDT) due to scheduled maintenance. Offer acceptance, enrolment, and student admin tasks in my.unimelb (student portal) cannot be completed during this time. We apologise for any inconvenience.
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Student administration
Including: Student cards, personal details, citizenship and Unique Student Identifier (USI)
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Course planning
Including: Course rules and structure, choosing subjects
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Enrolment
Including: Taking leave, study plan changes, rescind credit
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Timetable
Including: Timetable allocations, preferences and making changes
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Fees and scholarships
Including: Student invoice, statement of liability
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Wellbeing and accommodation
Including: Financial support, accommodation and counselling advice
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Student visa
Including: General student visa enquiries, student visa fee waivers
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Special consideration and ongoing support
Including: Special consideration and ongoing support
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Exams and results
Including: Exam timetable, results, Weighted Average Mark (WAM)
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Graduation
Including: Testamurs, Conferring, Graduation Ceremonies
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Global study and exchange
Get assistance with overseas study and exchange program options, applications, eligibility
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More services
Including: Academic skills advice, Transcripts (inc Evidence of Enrolment), Careers & Employability and more
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Future students
Get assistance with future study including course information, entry requirements, the application process, scholarships and more.
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Alumni and general public
Get assistance with other topics not relating to current or future study.
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Browse student workshops
Attend a student services workshop or session. Find out about academic skill-building, careers and employability, studying overseas and much more.
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Student IT
Okta verify, devices, email and software

Opening hours
- Monday to Friday: 9.00am–4.45pm
- Closed on weekends and University holidays.