Enrolment

Tell us about your enquiry and we'll let you know the best way to get help.

Common questions

  • How do I apply for Advanced Standing?

    For instructions on how to apply for Advanced Standing (also known as credit or recognition of prior learning), please see our Advanced Standing page.

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    Enquiry (recommended) Call us

  • How do I accept my offer and complete my administrative enrolment?

    For instructions on accepting your offer and completing your administrative enrolment, please see our Get Started at Melbourne page.

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    Call us (recommended) Enquiry

  • How do I apply for a HECS-HELP loan?

    For instructions on how to request Commonwealth Support and HECS-HELP, please see our Applying for HECS-HELP page.

    Need more help?

    Call us (recommended) Enquiry

  • I'm having trouble enrolling in a subject on my Study Plan

    Please take the following actions if you're unable to enrol in a subject on your Study Plan:

    • Confirm you meet the subject requirements by checking the Handbook
    • Check there are no sanctions that are impacting your enrolment
    • Complete any outstanding tasks on your Study Plan (e.g., Career Census, Highest Level of Completion)
    • If you still can't enrol, submit an Enrolment Assistance Form to request manual enrolment into subjects.
    • If you have completed a non-VCE pre-requisite for a level 1 subject, submit your high school transcript with your EAF.

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    Submit an Enrolment Assistance Form (recommended) Call us

  • My study plan is empty and I can’t see any subjects to choose

    When using your Study Plan for the first time, you should be able to see the major, minor, specialisation, and subject options available for you to choose from.

    If you can only see a line with your course title and nothing else, your Study Plan needs to be expanded to include these options. The University will expand your study plan for you within two working days from the date that you were admitted to your course. Once your Study Plan has been expanded, you will be able to plan and enrol in subjects.

    If your Study Plan has not been expanded within two working days of admission to your course, you can submit a request via the Enrolment Assistance Form.

    Need more help?

    Submit an Enrolment Assistance Form (recommended) Enquiry

  • How do I change or add my major (or minor or specialisation)?

    If you are a commencing student or you have not yet enrolled in any major/minor/specialisation subjects, you should be able to make this change yourself via your study plan. Watch this Using my Study Plan video if you’re unsure how to do this.

    If you have already passed subjects under your major/minor/specialisation and can’t make the change yourself, please submit an Enrolment Assistance Form using the button below. The Enrolment team will check your eligibility based on the space available in your study plan.

    Before you try to change your major, make sure you have checked the requirements in the Handbook to confirm that you can meet course rules and subject pre-requisites.

    Need more help?

    Enrolment Assistance Form (recommended) Call us

  • How can I defer my offer or apply for leave from my course?

    You can apply to defer if you’re in your first semester of study and the census date hasn’t passed. View eligibility requirements and key dates at the Defer my offer website. Please note that not all courses allow you to defer.

    You can apply for a leave of absence if you’ve completed at least one semester of study through your my.unimelb account. View eligibility requirements and key information for international students at the Leave of absence website.

    Graduate researchers must refer to the Taking leave website.

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  • How do I withdraw from a subject?

    Please refer to our Subject withdrawal page for instructions on how to withdraw, as well information on subject key dates and withdrawal penalties.

    Need more help?

    Submit an Enrolment Assistance Form (recommended) Call us

  • Can I reduce my study load?

    Different study load requirements apply for international student visa holders and domestic students.

    • Student visa holders, if you enrol in less than 50 points in any half-year period and you will not be able to complete your course before your CoE expires, check if you are eligible to apply for an approved Reduced study load
    • Domestic students, you can self-manage a part-time study load by enrolling in fewer subjects, noting that it may take longer to complete your course
    • If you’re considering withdrawing from a subject, first check Subject withdrawal to understand the implications of withdrawing at different times in the semester.

    Need more help?

    RSL page and form (recommended) Enquiry

Other enquiries

We are currently experiencing a high volume of subject enrolment enquiries.

Before submitting an enquiry, please make sure you have checked our troubleshooting guide for enrolling in subjects.

If you have an issue enrolling in subjects or updating your Study Plan, please submit an Enrolment Assistance Form for the quickest assistance. Any enquiries with a request to enrol in subjects or update your study plan will be directed to submit an Enrolment Assistance Form.

Need more help?

Enquiry (recommended) Call us