Grace Chen
Being involved in multiple teams within the university has strengthened my interpersonal communication and critical thinking skills, effectively preparing me for the post-graduate professional world.
Student@Work Intern - Student and Scholarly Services
| I first began working with Student and Scholarly Services (SASS) at the University in 2019, in my first year of the Bachelor of Biomedicine, where I started at the Contact Centre answering current student enquiries via phone and written channels. After 3 years in that role, I moved throughout SASS and took on administrative project work in Early Childhood Education Services, documentation processing with the Academic Progress team, and mid-year orientation events assistance as part of Student Success. My S@W journey has been incredibly memorable and valuable, as I have had the opportunity to work with different teams and meet many other students and staff. Being involved in student events as a staff member was particularly enjoyable because it allowed me to experience a broad range of university-run student social activities which I would not have known about otherwise, thus enhancing my own student experience. In my early years of my undergraduate degree, S@W helped me immensely in developing important employability skills through resume and cover letter writing and attending one-on-one interviews. Since I have had various roles within the program, I have learnt to be flexible and adaptable, and strengthened my interpersonal communication and ability to work collaboratively in a team. Throughout my experience in administrative and customer service roles, I am accumulating fundamental skills and applying them in a practical workplace setting, which will maximise my professional capabilities as a future health practitioner. These skills have boosted my confidence in similar situations within my dentistry studies, whether that be presenting a case report or treating patients in clinic. I would highly encourage any student to embrace the opportunity and give S@W their best go, no matter how many obstacles are perceived to be in the way. You may go through many unsuccessful applications and hours of writing cover letters, but these challenges are all learning opportunities to refine and perfect your employability skillset. The University also has a vast array of resources to assist with resumes and interviews, so don't be afraid to reach out for support. |