If you are a student with carer responsibilities, you may be eligible to register for ongoing support for your studies.
Who is eligible?
The University of Melbourne recognises carers in accordance with the Carers Recognition Act 2010 and the Carers Recognition Act 2012 (Vic). Carers are people who provide personal care, support and assistance to another individual in need of support due to disability, medical condition, including terminal or chronic illness, mental illness or is frail and aged.
The Carers Recognition Act 2012 recognises, promotes and values the role of carers. While carers support people with a disability to go about their day-to-day activities, they may also need their own support to carry out their care role.
What support is available
Once you have successfully registered, you will receive an Academic Adjustment Plan (AAP). This plan is based on the impact of your circumstances and provides recommended reasonable adjustments for your study. Adjustments are made on a case-by-case basis and may include:
- Alternative assessment arrangements
- Alternative exam arrangements (AEAs)
- Assistance from an academic support worker (ASW)
- Equipment loans
- Assistive technology
- Accessible formatting of course reading materials
- Extensions to assignments
- Flexibility in attendance requirements
- Accessible teaching spaces and ergonomic furniture.
Implementation of reasonable adjustments are dependent on faculty guidelines considering academic integrity, inherent requirements and your individual needs.
Adjustments can be applied to your subjects in advance of assessments; adjustments cannot be retrospectively applied to previous assessment tasks or attendance requirements.
How to register
Visit our registration page for information about how to register for ongoing support.
Required supporting documentation
An official Centrelink document or a letter from a GP to verify carer responsibilities and the impact on your studies.
This may include:
- A Centrelink document showing evidence of a Centrelink benefit.
If your supporting documentation is provided by an overseas practitioner and/or not available in English, you'll need to provide a NAATI-accredited translated copy.
University services and resources may also be helpful to students who are carers including.
- Student Health and Wellbeing Digital Hub
Access a range of wellbeing support through the Health and Wellbeing Hub Digital Hub. Get guidance on identifying mental health issues or discover programs that help with connection and self-growth.
- Counselling and Psychological Services
The University of Melbourne Counselling and Psychological Services provides free, confidential, short-term professional counselling to currently enrolled students.
- Standards for equity services
Information about student equity and disability service standards at the University of Melbourne for students, staff, and the wider University community.
Why we collect your personal information
SEDS is collecting and processing your personal information for one or more of the following:
- To determine eligibility for Special consideration and/or Registration for ongoing supports
- Inform available outcomes available for Special consideration
- Develop and implement Academic Adjustment Plans (AAPs) when registering for ongoing support including alternative exam arrangements and accessibility supports
- Inform reporting and planning activities including for government funding reporting requirements, and to improve student services in relation to Special consideration and Registration for ongoing supports (non-identifying information only).
How we process your personal information
We will process your personal information as necessary for our legitimate interests, in accordance with applicable privacy laws, and only under the following circumstances:
- For the purpose for which it was collected; or
- A related purpose which you might reasonably expect; or
- Where you have consented to the processing; or
- If we are required or permitted to do so by law.
We collect your personal information directly from you. In some cases, we source some information (e.g., your subject enrolment details and results) from the University’s student database, and if required we will validate curriculum and assessment details with the relevant faculty.
We will only share your personal information with the University of Melbourne staff members who are directly involved in the assessment of your application and in determining the appropriate outcomes. The information may also be made available to authorised staff in your Faculty to aid in determining special consideration outcomes, and also with the centrally organised exams team when it involves alternative exam arrangements (AEAs) including accessibility adjustments when registered for ongoing support.
Where relevant, sharing of your Academic Adjustment Plan (AAP) with others such as academic staff will be done with your consent. If you choose not to share your AAP, this may limit what adjustments can be made.
There may be some instances where your personal information may be transferred outside of Victoria or Australia (for example, where providers are located internationally or use a cloud-based system with servers based in international jurisdictions). We take all reasonable steps to ensure that the interstate or overseas transfer of personal information is in accordance with our privacy obligations as outlined in the University’s General Privacy Statement.
If you choose not to provide requested information, it may mean that your application is deemed ineligible and/or cannot be approved and implemented by SEDS, faculties or other services or programs at the University.
Further privacy information
- Our lawful basis for processing personal information;
- Collection, use and disclosure of personal information;
- Accuracy, security and storage of personal information;
- Retention and disposal of personal information;
- Your individual rights; and
- Applicable privacy laws.
You may request access to, or correction of, your personal information we hold, or exercise your individual rights as applicable under relevant privacy laws, unless this would have an unreasonable impact on the privacy of others or would contravene the University’s other legislative obligations.
If the lawful collection of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of our processing of your information prior to you withdrawing your consent.
For further information you can contact us at Equity and Disability Support firstname.lastname@example.org.
Last updated: Wednesday 16 August 2023
If you still have questions relating to ongoing support for carers, please contact Stop 1.