Specialist pathway complaints
Specialist pathway complaints
Some types of complaints have their own process. These sit outside the general student complaints process, or run alongside it.
Does a specialist pathway apply?
You may need a specialist pathway if your complaint involves:
- misconduct, discrimination, harassment, and sexual misconduct or gender-based violence
- academic decisions such as grades, assessment tasks, feedback, academic progress notices, or admissions
- privacy, research conduct, or education agent concerns
The categories below show what each covers, which policy applies, and where to start.
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What it covers: discrimination, harassment or bullying by a student or staff member, sexual misconduct.
- Contact the Safer Community Program first — they can give you advice and help you decide what to do.
- You can also report sexual misconduct through Speak Safely .
- These complaints are handled under the Student Conduct Policy (MPF1324) and the Appropriate Workplace Behaviour Policy (MPF1328).
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What it covers: grade disputes, unsatisfactory academic progress notices, admissions or selection appeals, special consideration reviews
- For grade queries, contact your subject coordinator or head of school. See the Assessment and Results Policy (MPF1326).
- If you receive an unsatisfactory academic progress notice, follow the steps in your outcome letter. See the Academic Progress Review Policy (MPF1291).
- For admissions decisions, contact the Office of Admissions and use the review request page
- Selection appeals are not handled through the student complaints process.
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What it covers: personal information handling, research conduct, education agent issues, international student concerns
- For privacy concerns, contact the University's privacy officer. See the Privacy Policy (MPF1104).
- For research conduct concerns, see the Research Integrity and Misconduct Policy (MPF1318).
- For education agent issues, use the student complaints form.