Contact Stop 1 - Section contents

Stop 1 offers a wide range of support services to help you throughout your university degree. You can contact us with enquiries online, on the phone and in person.

Stop 1 (Parkville) refurbishment
To help us improve the way we deliver services to you in person, we’re redeveloping our Ground Floor space at 757 Swanston Street, Parkville. All student services previously found on the Ground Floor will temporarily be delivered on Level 1, Stop 1 until early February 2018. Find out more.

Contact usAll times in AEST

Chat online

Have a one-on-one online chat with one of our Stop 1 representatives.

Monday to Wednesday

9am–7pm

Thursday and Friday

10am–7pm

New chat requests close at 6.30pm

Submit an enquiry

You can submit an enquiry online, or update an existing enquiry. Our friendly staff will reply within 2 business days.

Call us

Within Australia
13 MELB (13 6352)

Outside Australia
+61 3 9035 5511

Monday

9am–5pm

Tuesday and Wednesday

9am–6pm

Thursday and Friday

10am–5pm

Drop in

Stop 1 (Parkville)
All students

757 Swanston Street, Parkville
(Main entrance off Grattan Street)

Monday

9am–5pm

Tuesday and Wednesday

9am–6pm

Thursday and Friday

10am–5pm


Stop 1 (Southbank)
Faculty of Fine Arts and Music students only

234 St Kilda Road, Southbank
(Elisabeth Murdoch Building)

Monday to Friday

9am–5pm

Book an adviser

Many of our services are available for a one-on-one appointment, which you can book online using your student login.

Give us your feedback If you have any feedback on Stop 1, please let us know via our student feedback page.