Support with student visas
Frequently Asked Questions (FAQs) about student visas.
Common questions
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You can still complete the visa section for your administrative enrolment.
Hit the link above and scroll to ‘your visa information’. There is a yellow instructional banner that will tell you what information to enter in your administrative enrolment.
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If you intend to study on a student visa, you cannot study wholly online. Due to the Online study limitations attached to your student visa, you will need to be in Australia to commence your studies.
If you are a commencing student, you should aim to be in Australia to attend orientation week and/or for your earliest subject start date (see handbook). Most courses will not permit arrival after the end of week 2 of the semester.
If you cannot arrive in time due to visa delays or other reasons, you are recommended to apply to defer your offer to a later intake (if your course is eligible for a deferral).
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Most students who require a revised CoE will be provided one by the University following an approved reason, which includes Reduced Study Load or Leave of Absence (for a compassionate and/or compelling reason), late withdrawal of subjects, or having been identified for unsatisfactory academic progress. If one of the above reasons applies to you, a CoE will be sent to you prior to your current visa expiry.
If you need to request a CoE:
You can submit a request to extend your CoE for reasons including failing a subject/s in your final half year, or if you currently hold a non-student visa and are applying for a student visa. These requests will be prioritised in line with your current visa end date.
You can also request a resend of your CoE at any time. Please use the submit a request form and select ‘Resend CoE’ from the 'Reason for request' options.
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You may receive an ‘invalid Confirmation of Enrolment’ warning message if you apply for a student visa with a CoE that has a start date in the past. You can safely ignore this message, so long as your CoE end date is correct. This is a soft warning and won’t prevent you from continuing with your application.
If your CoE end date is incorrect You can submit a request for a revised CoE.
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While you can’t extend your current visa, you can apply for a new visa if you haven't completed your course within your visa end date. You can apply for a new student visa any time before your current one expires; however, it is recommended that you apply no more than four months before your current visa expires.
There are five steps involved in this process:
- Extend your Overseas Student Health Cover (OSHC).
- Request a new Confirmation of Enrolment (CoE).
- Consider your location as this will influence the type of visa you're eligible for.
- Submit your application.
- Update your visa status.
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If you’ve requested a new CoE, we'll endeavour to assess and reply to your request within 10 working days. However, during periods where we have a high demand for CoEs, we monitor pending requests for urgency and will prioritise any requests from students whose current visas are expiring soonest.
You may also be provided with an updated CoE from the University automatically where we have identified that your course duration has changed. This occurs in situations such as:
- You're approved to take a reduced study load.
- You have to implement an enrolment strategy following a Course Academic Progress (CAPC) hearing.
- You have been approved for late withdrawal of subjects.
- You have failed a subject and this changes your expected course end date.
Your CoE will be provided to you via your student email address, following the approved reason and prior to your current visa expiry.
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All our undergraduate degrees and most graduate coursework degrees are campus-based, requiring you to attend classes in person. If you’re studying on a student visa, there are restrictions on how many online subjects you can undertake:
- Online study can only make up one third of your total course
- You must enrol in at least one on campus subject for each half-year study period
- Online subjects completed prior to 1 July 2023 do not count towards your limit.
Exceeding your online study allowance will result in you being withdrawn from your course and your Confirmation of Enrolment being cancelled, which may impact your student visa.
Understand the study limitations on your student visa and ensure compliance by reviewing the online study allowance page.
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You should receive your CoE within 10 working days after submitting your International Student Acceptance and Payment Agreement. It will be sent to the email address you listed in the agreement.
If you haven't received your CoE after this time, please check your email in case additional information has been requested from you to enable processing of your acceptance. If it has been more than 10 working days and you have not received anything, please contact Stop 1.
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If you are a student visa holder, you are expected to be studying onshore for the majority of your course. There may be exceptions, but there are specific guidelines you need to follow.
Understand the study limitations on your student visa and ensure compliance by reviewing the online study allowance page.
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Your visa status may change during your time at the University. Instructions on how to update your visa information can be found on the Updating your Visa status and passport details website.
You do not need to advise us if you have received a new Student visa.
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Updating your visa status and passport details page (recommended) Call us
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Will my internship count towards my student visa work limits?
If your internship subject is an elective, the hours you work will count towards your student visa work limits.If your internship is a mandatory part of your course, the hours will not count towards your work limits.
If you’re unsure whether your internship is mandatory, check the list of courses with a mandatory work experience component below.
Can I complete my internship outside Australia?
Some courses offer for-credit internships that can be completed in your home country, subject to faculty approval. Speak with your faculty internship coordinator for advice. For some professional programs, it may not be possible to undertake practicum requirement outside of Australia.Do I need an Australian student visa to complete an internship while overseas?
No. You do not need an Australian student visa to complete an internship remotely or in person while outside Australia.However, holding a student visa may help ensure your remote study time counts towards eligibility for a post-study work visa.
Courses with a mandatory work experience component
The following courses have a work experience component included in their CRICOS registration. Work experience hours required for these courses will not count towards your visa work hours limit.
- Associate Degree in Urban Horticulture
- Bachelor of Oral Health
- Bachelor of Fine Arts (Production)
- Doctor of Clinical Dentistry
- Doctor of Dental Surgery
- Doctor of Medicine
- Doctor of Physiotherapy
- Doctor of Veterinary Medicine
- Executive Master of Arts
- Graduate Certificate in Modern Languages Education
- Graduate Certificate in Modern Languages Education (Stream A)
- Graduate Certificate in TESOL
- Graduate Certificate in TESOL (Stream A)
- Graduate Diploma in Pedagogy
- Graduate Diploma in Teaching (Early Childhood)
- Master of Agricultural Sciences
- Master of Biotechnology
- Master of Business Analytics
- Master of Clinical Audiology
- Master of Computational Biology
- Master of Creative Arts Therapy
- Master of Data Science
- Master of Ecosystem Management and Conservation
- Master of Environment
- Master of Environmental Science
- Master of Industrial Research (Chemistry)
- Master of Marketing Communications
- Master of Music (Orchestral Performance)
- Master of Music (Performance Teaching)
- Master of Music Therapy
- Master of Nursing Science
- Master of Production Design
- Master of Social Work
- Master of Teaching
- Master of Teaching
- Master of Teaching (Early Childhood and Primary)
- Master of Teaching (Early Childhood)
- Master of Teaching (Primary)
- Master of Teaching (Secondary)
- Master of Theatre (Voice)
- Master of Translation
- Master of Translation (Enhanced).
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Student visa holders are required to provide an Australian address while in Australia and studying. If you have not provided an Australian address you will have an ACA (Australian Contact Address) sanction applied to your account. The ACA sanction blocks access to your subject results. To have the sanction removed, you will need to update your contact address.
- Go to your Personal Details page in eStudent
- Select 'Contact' on the left menu
- Select 'Edit' next to the address you want to change. Enter your new address details and click 'Save'
- Next to your updated address, select the 'Make preferred' box so mail is sent to that address.
If the address you entered can’t be verified and it was typed correctly, select ‘Use the unverified address entered instead’ and click ‘Save’.
Please note that adding an Australian address as a ‘Temporary preferred address’ does not meet the requirements and will not result in the sanction be removed. For the sanction to be removed, the Contact address must be an Australian address.
For graduating students:
If you have left the country after completing your studies, there is no need to update your Contact Address. Please ensure that your Contact Address is a local (Australian) address, as this will be considered your 'address while studying.' In such cases, you should update your Home Address to your preferred address.
Once you have provided an Australian contact address, the ACA sanction will be removed from your account within 5 business days.
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