Stop 1: Connecting students and services - Section contents

Stop 1 is here to provide you with a range of support services throughout your university degree.

We can help you with:

Contact us

Chat online

Chat one-on-one with one of our Stop 1 advisers.

Start a chat

Chat hours
Monday-Wednesday: 9am-7pm*
Thursday-Friday: 10am-7pm*

*Last chat requests at 6.30pm

Submit an enquiry

Submit an enquiry or update an existing enquiry. We'll reply in 2 business days.

Submit an enquiry

Call us

Within Australia:
13 MELB (13 6352)

Outside Australia: +61 3 9035 5511

Phone hours
Monday: 9am-5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm

Book an appointment

One-on-one appointments are available for many of our services.

Book an adviser

Visit us

Stop 1 (Parkville)

All students

757 Swanston Street, Parkville
(Main entrance off Grattan Street)

Monday: 9am–5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm

Stop 1 (Southbank)

Faculty of Fine Arts and Music students only

234 St Kilda Road, Southbank
(Elisabeth Murdoch Building)

Monday to Friday: 9am–5pm

Workshops and sessions

Get the most out of your university experience by attending a student services workshop or session.

Browse workshops and sessions

The University of Melbourne also offers a range of other student services, including health, counselling and more. Explore all available services using our Service Finder.