Stop 1: Connecting students and services - Section contents

Stop 1 can connect you with the full range of student services to support your success while studying at the University.

Stop 1 extended hours at the start of Semester 2 To better support your needs during this busy period, we are running extended opening hours until Friday 9 August. Check out our opening hours below. Stop 1 Parkville will also be open from 10am until 4pm this Saturday 27 July. If you don’t get the chance to visit on the weekend, our phone service will also be open from 10am until 3pm on Saturday.

Popular topics

The University of Melbourne offers a range of student services, including health, counselling and more. Explore all available services using our Student Services Directory.

Contact us

Chat online

Chat one-on-one with one of our Stop 1 advisers.

Start a chat

Chat hours
Monday to Friday: 1pm-6pm
Last chat requests close at 5.30pm

Submit an enquiry

Submit an enquiry or update an existing enquiry.

Submit an enquiry

Call us

Within Australia:
13 MELB (13 6352)

Outside Australia: +61 3 9035 5511

Phone hours
Monday: 9am-5pm
Tuesday and Wednesday: 9am-6pm
Thursday and Friday: 10am-5pm

Book an appointment

One-on-one appointments are available for many of our student services.

Book an appointment

Visit us

Stop 1 (Parkville)

757 Swanston Street, Parkville
(Main entrance off Grattan Street)

Monday: 9am-5pm
Tuesday and Wednesday: 9am–6pm
Thursday and Friday: 10am-5pm

Stop 1 (Southbank)

234 St Kilda Road, Southbank
(The Hub, Building 863)

View student services at The Hub

Monday to Friday: 9am–5pm

Workshops and sessions

Get the most out of your university experience by attending a student services workshop or session.

Browse workshops and sessions